Approach and Organization

By integrating our proven technology with personal service, we enable our clients to offer better tenant service at a lower cost. Our approach centres on creating measurable value by building trust between the people who occupy space and those who manage it. Our success is evident in the consistently high ratings our dedicated customer service team receives from our clients’ tenants.

The powerful combination of state-of-the-art technology and personalized customer service allows us to:

  • Measurably improve tenant satisfaction by giving managers a tool to link the level of service to the specific needs and expectations of each individual tenant.
  • Measurably reduce occupancy costs by making the request-management process more efficient for both the manager and their tenants.
  • Enhance our clients’ profitability by streamlining your capacity to scale up or downsize your operations while simultaneously reducing your internal support burden.

SynchroSERV's day-to-day operations are managed by Luanne Albino with strategic oversight by Giselle Gagnon.

 

Giselle Gannon
Senior Vice President,
Strategic Resources Group
Bentall Kennedy
> Luanne Albino
Director,
SynchroSERV Inc.
> Operations/Client Support Team
Quality Control Team
Contact Centre Team
IT/Accounting Team