SynchroSERV
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An increase in service quality
A reduction in the overall cost of Tenant Service
A reduction in the internal process cost
Iimprovement measures of service performance
Don't want to get left behind the competition

A reduction in the internal process cost (request management process)

SynchroSERV can save you $2.00 or more every time the phone rings (per request). How? Simple... We are more focused and our systems are more efficient than your internal process.

Part of our efficiency is due to our award winning “ServCtr” software system, but we also benefit from our scale, and from our full-time focus on the request management process. Whatever your current Tenant Service process, SynchroSERV can reduce your current request management cost by 15% to 33%.

Increased Profits

The interesting sidebar to reducing internal process costs is that some of the savings go straight to your bottom line. Even in situations where you had been previously recovering these costs from the building, careful analysis will show that some of the burden (HR IT, Training, staff overload) was coming straight off your bottom line, rather than being paid for by the tenants who benefited from the service. By outsourcing the request management to SynchroSERV, you are able to clearly identify the entire cost of the request management and recover it fully where appropriate.

 
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