Don’t want to get left behind the competition

Keeping up with the competition is a real issue these days. All major landlords (Oxford / Bentall / Equity / Brookfield etc.) have launched, or are about to launch, dedicated service centres for their tenants. If your firm doesn't have a robust service strategy, you will fall behind.

Why is there a trend toward dedicated service centres?

Frankly, there is no choice. Tenants are used to round-the-clock service centres, on-line service & reporting access etc., because that's what they receive in their private lives (from banks, institutions, stores, etc.). They expect nothing less from their landlord.

But building the systems to support a dedicated service centre can cost millions, and staffing up to offer round-the-clock service can send operating costs through the roof. Fortunately, there is an easier way:

SynchroSERV enables you to offer an "Amazon experience", complete with contact centre / web access / wireless gateway etc., all branded as your own and all without any capital investment from your firm. As an added bonus, your tenants will be more satisfied and your operational costs will go down.