Who is our Management

SynchroSERV's day to day operations are managed by a team with skills in Operations, Information Systems, Marketing and Finance. Our strategy is to retain a flat management structure and to continue to foster alliances with partners that allow us the flexibility of outsourcing non-core projects like system development etc.

Key Management

Cheryl Gray
Senior Vice-President, Property Management & National Real Estate Services

Cheryl is responsible for the property management services for the Ontario Region having joined Bentall in March 2000, reporting directly to Stuart Wanlin, Executive Vice President, Eastern Region. She also oversees the National Real Estate Services team which provides strategic support to the real estate services groups in Canada and the United States. Cheryl has over 25 years of property management experience with TrizecHahn, Enterprise Property Group and Manulife Real Estate with multiple portfolio profiles in office, industrial, retail and residential properties. Cheryl obtained the Certified Property Manager designation through the Real Estate Institute of Canada/Institute of Real Estate Management in 1990 and is currently an undergraduate student at the University of Waterloo working towards a BA in Economics.

Luanne Albino
General Manager

Luanne is responsible for all operational aspects of SynchroSERV. Joining Bentall in 1984, Luanne has 20+ years experience in the commercial and corporate real estate industry, both from a customer service and operations perspective. Before focusing on SynchroSERV Luanne was a part of many proud recognitions at the Bentall Center in Vancouver including:

• Winner of 2000 BOMA Pinnacle Award in the Innovation Category
• Winner of 2000 ICSC Maple Leaf Merit of Distinction Award in the redevelopment of an existing center
• Winner of 1999 BOMA Pinnacle Award for Customer Service (National)
• Winner of 1999 BOMA Pinnacle Award for Customer Service (Regional)
• Winner Bentall of 1999 BOMA Building of the Year Award (Rehabilitated/Modernized)